--- title: "The year in review: Top 10 immigration technology upgrades" description: Our vision continues to lend itself to building the best immigration management solution for our customers. As chief product and technology officer, I take immense pride alongside my team in creating a platform that solves problems for our customers and pushes the boundaries of innovation in the space. Every day our team strives to ensure the user experience is the best not only in immigration but on par with the best platforms they use in their daily lives. We accomplish these goals by constantly listening to our customers’ feedback while having strong convictions toward quality design and technology. image: https://info.envoyglobal.com/hs-fs/file-3768225967-jpg/blog-files/sairam-rangachari-105637153-square-sm-500x500.jpg --- [![Envoy Global company logo](https://info.envoyglobal.com/hs-fs/hubfs/eg_logo%20_2000.png?width=2000&height=218&name=eg_logo%20_2000.png "Envoy Global company logo")](https://www.envoyglobal.com/) # 2015 Old Blog # The year in review: Top 10 immigration technology upgrades Posted by [SRangachari](https://info.envoyglobal.com/blog-old-test/author/srangachari) on Dec 23, 2015 10:10:05 AM - [Tweet](https://twitter.com/share) [![Sairam Rangachari](https://info.envoyglobal.com/hs-fs/file-3768225967-jpg/blog-files/sairam-rangachari-105637153-square-sm-500x500.jpg?width=134&height=134&name=sairam-rangachari-105637153-square-sm-500x500.jpg)](https://info.envoyglobal.com/hs-fs/file-3768225967-jpg/blog-files/sairam-rangachari-105637153-square-sm-500x500.jpg) By: Sairam Rangachari Our vision continues to lend itself to building the best immigration management solution for our customers. As chief product and technology officer, I take immense pride alongside my team in creating a platform that solves problems for our customers and pushes the boundaries of innovation in the space. Every day our team strives to ensure the user experience is the best not only in immigration but on par with the best platforms they use in their daily lives. We accomplish these goals by constantly listening to our customers’ feedback while having strong convictions toward quality design and technology. As with any growing product, our immigration management platform is an ever-evolving entity that changes with the needs of the industry and our loyal customer base. 2015 was a strong year for the company. Honoring VISANOW’s culture of transparency, I invite you to take a look at the top advancements of our immigration management platform. **1. Redesigned immigration management platform*** *We’ve overhauled the platform by streamlining the navigation menus and implementing a centralized Dashboard that features an at-a-glance view of case statuses. Additionally, we’ve highlighted action items to clearly define what steps each user needs to complete next. **2. We are in the cloud **This was a massive achievement for us to enable faster scale to keep up with our growth and to ensure maximum uptime with the least amount of interruption to our customers. We have strong redundancy and recovery procedures in place to handle most situations. **3. Robust reporting features **We launched a major initiative to enhance our reporting infrastructure and provide our customers on-demand, real-time access to billing reports, case status reports and account-level statements. We are also working on an exciting budget-driving projections calculator and reporting tool for the new year. **4. Streamlined Communication Center *** *The Communication Center is now organized by thread to help users easily manage and search for case-specific messages. Each message can be tagged with a specific employee account or case, allowing users to search the tags using enhanced filter options. **5. Archived documentation *** *Select corporate-level documents such as financial statements, signature cards, company letterheads, marketing materials and Blanket L approvals — and foreign nationals’ documents, including passports, visa stamps, diplomas and more — can now be carried over to subsequent applications for easy filing. **6. Simplified user accounts*** *Each individual user can access the web application with his or her own login information, which allows customers to have a more personalized experience. **7. Billing Center and invoice revamp*** *We have made the Billing Center more intuitive and reformatted the invoice retrieval process so our customers can quickly access receipts and other billing-related information they need in real time. **8. Uncomplicated case tracking*** *Search fields now autocomplete employee names, allowing you to easily find cases and specific foreign national employees. Additionally, previously established priority dates may now be tracked on existing cases. **9. Advanced record customization *** *Customers may generate a visa status report, displaying case statuses, case ages and expiration dates.* *The new spend report graph visualizes how much a customer has spent within a given period. **10. Increased user capabilities** Customers may now create accounts, manage their billing and complete other action items without assistance from a VISANOW team member assistance, if desired. We have lots planned for 2016, including an expansion of our consumer immigration offerings along with a more tailored platform based on immigration experience level. If you’d like to learn more about VISANOW, [contact us here](http://www.visanow.com/contact-us/). To provide feedback about our online immigration platform, contact us at: [feedback@visanow.com](mailto:feedback@visanow.com). Topics: [Immigration Blog](https://info.envoyglobal.com/blog-old-test/topic/immigration-blog), [VISANOW Tech & Culture](https://info.envoyglobal.com/blog-old-test/topic/tech-culture) ## Something Powerful ### Tell The Reader More The headline and subheader tells us what you're [offering](https://info.envoyglobal.com/blog-old-test/immigration-blog/the-year-in-review-top-10-immigration-technology-upgrades/#), and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for. 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